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fishing & hunting calendars & software for best times to fish & hunt 2009-2010 |
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Ordering Information and Troubleshooting
When you first come to the shopping cart to order a particular product, the number "1" is already showing in the "Quantity" box. However, you must click the "Add to Basket" button to actually add the product. After clicking, you will be taken to your Basket, showing what you just ordered.
If you want to add another of the same product, change the "1" to a "2."
To add other products to your basket, Click on either "Catalog" or "Add More Products" on the top menu. Any new product(s) you select will be added to what you already had in your basket.
When you have everything you want in your basket, click "Begin Checkout."
If you are a first-time customer, you now have the option to "Create New Account" for yourself (recommended). This will store your name, address, etc. securely and safely, so when you return to order something later, you won't have to enter it again. Be sure to remember your login name and password. If you don't wish to create an account, just click "Place Order Without Account."
NOTE: If you want to Ship the order to someplace other than your Billing Address, no problem. Just fill out to whom and to where you want it shipped. Your correct billing information will be automatically processed via your credit card number.
If you are a returning customer with an active account, type in your login name and password, click "Login," and you'll be greated with a "Welcome back...." Click on it, and all your stored information will be shown. Click "Continue."
On the next page you will select your shipping method from an open menu.
IMPORTANT CAUTIONS:
Your Shipping options are:
#1. First Class to U.S. [free if order is over $49.95, or is a download] ($x.xx)**.
*While the vast majority of Express shipments will arrive the next day, the United States Postal Service does not guarantee it.
After selecting shipping method and card type, click "Continue." Now you will enter the name on your card, card number, and expiration date. (If you want to change anything about your order, now's the time.) When you are satisfied with your order, Click "Continue" and it will be processed. You will be shown an immediate confirmation, plus you will receive an immediate email confirmation. Please note that the merchant name shown on your emails as well as your credit card statement will be either PrimeTimes to Fish-Hunt or Jer-Ben Publications.
1. Shopping cart won't function. Typical with the internet, sometimes things break down. You get a "timed out" or "can't find page" message. This is almost always caused by either our or your IP server going down temporarily. Simply hit your "Refresh" button or wait a few minutes and try again. If the problem continues, try some other web site. If it won't open either, check your modem or call your Internet Provider. If it does turn out to be just our web site and the problem lasts for more than an hour, please email us at primetimes2go@gmail.com.
2. Your order is declined. It may be for one of these reasons:
If all else fails, you can place your order with us over the phone (515-964-5516). However, if your card was declined for reasons b., c., or d. above, we won't be able to accept it over the phone, either.
To return to the previous page, hit your Back button.
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NOTE: All personal information you provide from this point on is encrypted and highly secure. This is verified by the "s" after "http" on the address line and perhaps the small padlock at the bottom of your screen.